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ekhata

Why is my ekhata non-transactable on Kaveri Online Services? How do I resolve it?

If your ekhata is non-transactable on Kaveri online services, it’s likely because it hasn’t been verified. Here’s an explanation of why this happens and how you can resolve it.


WHY IS EKHATA NON-TRANSACTABLE?

The primary reason for this issue is that your ekhata is unverified. When an ekhata is not verified, it cannot be used for transactions, including property registration at the sub-registrar’s office. Below is an example of the non-transactable status page for reference


HOW TO RESOLVE

To resolve this, you need to verify your ekhata. Let me share a similar experience I had with one of my clients:


CASE STUDY: A CLIENT’S EXPERIENCE

One of my clients urgently needed an ekhata for property registration. He logged into the eAasthi website to apply for an eKhata. During the application process, there’s an important decision to make:

  • Option 1: Select “Yes”

By selecting “Yes” you request a Verified eKhata, which takes 2–3 days to process and is valid for property registration at sub-registrar office

  • Option 2: Select “No”

By selecting “No,” you get an unverified eKhata instantly, but it cannot be used for property registration

Since my client needed the ekhata immediately, he selected “No.” Below is an image highlighting the “No” option for reference

My client downloaded the unverified ekhata immediately, unaware that this was unable to use for property registration


THE PROBLEM WITH AN UNVERIFIED EKHATA

My client attempted to use eKhata for property registration on the Kaveri Online Services portal. However, he encountered an error message

THE PROPERTY IS AVAILABLE BUT NON-TRANSACTABLE.” Refer to the image below.

Initially, he thought it might be a technical issue and tried logging in again to refill the application. Despite multiple attempts, the problem persisted


POTENTIAL REASONS FOR NON-TRANSACTABLE STATUS

After seeking assistance, we discovered these common causes:

  1. ekhata application not properly uploaded or verified by ARO
  2. Legal dispute on the property
  3. Property tax not paid
  4. Data Mismatch: ePID entered in Kaveri must match with ePID in ekhata

In my client’s case, there were no legal disputes, tax were up to date, and the ePID was correct. Upon closer inspection, we found the issue: “UPLOAD EC” was pending in the eAasthi account. See the highlighted section in the image below.


HOW WE RESOLVED IT

  • Applied for the Latest EC: We obtained the latest Encumbrance Certificate (EC) and uploaded it to the eAasthi portal.
  • Verification: Within two days, the ekhata was verified. Below is an image highlighting the “Yes” option in the application, indicating a verified status and ready for registration
  • Registration: Once verified, we logged into Kaveri portal, entered the ePID number, and successfully completed the property registration without encountering the non-transactable issue. See the transactable image below for reference

CONCLUSION

The key to resolving the non-transactable issue is ensuring your ekhata is verified. Always select “Yes” in your eAasthi application if you plan to use the ekhata for property registration.

By following these steps, you can avoid unnecessary delays and ensure smooth property registration process.


Thank you for reading…

For consultation, please write to us pgnproperties@gmail.com or Whatsapp to +91-97424-79020

Categories
ekhata

How to correct name in BBMP ekhata?

We can correct name in BBMP ekhata, and let me share my experience with some background information mentioned in below context

Context:

One of my clients, Mr. Mainak Sarcar wants to sell his 2BHK flat in Bangalore

The buyer wants property documents including ekhata for home loan verification and Deed registration. We proceeded to apply ekhata application


Mr.Mainak Sarcar’s name matches with property tax receipt, we highlighted the name in below property tax receipt

Mr.Mainak Sarcar’s name matches with Sale Deed, we highlighted the name in below sale deed for your reference

Mr. Mainak Sarcar’s name matched with EC, we highlighted the name in below EC

Mr.Mainak Sarcar’s name matches with Aadhaar, we highlighted the name in below Aadhaar

Mr.Mainak Sarcar’s name is not match in eAasthi website, Mr.Mainak Sarcar’s name is misspelled as Mr.Mainok Sqrcase. Refer to the highlight in below screenshot

Although the name is not correct on eAashthi website, we still decided to proceed with the ekhata application because we have option to highlight the reason for name mismatch in the application

(My understanding is that if we highlight the reason, it will alert the ARO that name is mismatched in this application and ARO will make the necessary corrections). We highlighted the reason in below screenshot

Also, we received an endorsement for name mismatch, refer to the highlight in below endorsement


Since we highlighted the reason for name mismatch in our ekhata application, I was expecting the final ekhata in correct name but I received the final ekhata in wrong name, we highlighted the wrong name on page-2 of the below ekhata

Page-1

Page-2

We gave the above eKhata to buyer for home loan document verification, but the buyer didn’t accept. The buyer is determined that he wants the ekhata in correct name


To correct the name in our ekhata, we decided to submit a request letter to ARO. Refer to the below request letter

We submitted the following document to BBMP

  • The above request letter
  • PAN and Passport-size photo (we didn’t have hardcopy, we emailed it to ARO)

In 2 working days, we received a call from BBMP stating that our name was updated in ekhata. We logged into eAasthi website and downloaded our ekhata, we highlighted the correct name Mr. Mainak Sarcar in below ekhata

We gave the above ekhata to buyer for document verification


NOTE:

Initially, we submitted our ekhata application with our Aadhar number EKYC. At the time of name update, we submitted PAN and passport-size photo to BBMP

The ARO replaced our Aadhaar ID to PAN ID in ekhata, we highlighted the PAN number in our below ekhata for your reference

Thank you for reading…

Categories
ekhata

Do i need eKhata to remove home loan lien on property in sub-registrar office? Why ekhata is important

ekhata is mandatory to remove home loan lien on property in sub-registrar office. Let me share the real example of using ekhata for home loan lien removal and its importance

In the year 2015, one of my clients Mr. Apurva borrowed Rs. 32 lakhs from State Bank of India (SBI) to finance his property purchase in Bangalore

In Sep 2024, he repaid the home loan and collected the Reconveyance Deed from SBI, Refer to the below Reconveyance Deed

To remove the home loan lien, the SBI staff advised Mr.Apurva to register the above-mentioned reconveyance deed in sub-registrar office. Consequently, Mr. Apurva took the above Reconveyance Deed to Shivajinagar sub-registrar office.

The staff in the Shivajinagar sub-registrar office advised Mr. Apurva to submit the reconveyance deed application online on Kaveri Online Services website. Consequently, Mr. Apurva logged into Kaveri Online Services and started filling out the Reconveyance deed application.

In the Reconveyance deed application, Mr. Apurva was stuck at e-PID, which we highlighted in the below image

He started exploring in internet and he discovered that he need ekhata to locate ePID. He logged into e-Aasthi website and applied for ekhata.

We need the following to apply for ekhata:

  • 10-digit Property tax application number
  • Deed Registration number
  • Aadhaar Number
  • Mobile Number
  • Property Geolocation
  • Building photo
  • Electricity customer ID number
  • Encumbrance Certificate number

Mr. Apurva submitted the ekhata application on 11th Nov 2024, we highlighted the date in below acknowledgment

On 2nd Dec 2024, Mr. Apurva received the below SMS from BBMP

The above SMS means that our ekhata is ready and we need to download from e-Aasthi website. Mr.Apurva logged into e-Aasthi website and downloaded the below ekhata

We highlighted the 10-digit e-PID number in the above ekhata.


We entered this 10-digit e-PID number in our reconveyance Deed application. Refer to the highlight in below image

Clicked on Search button and our property data is displayed including name, address, measurement, Survey Number. Refer to the below image

The importance of ekhata is that once we type our ePID, our property data integrates with our application. Such integration systems prevent fraud and misuse in property transactions.

Further, we submitted our application and registered the Reconveyance Deed in Shivajinagar sub-registrar office. Below is the image after registration


NOTE:

  • If you refer to our above acknowledgment, we submitted the application on 11th Nov 2024 and our ekhata was ready on 2nd Dec 2024, which means, BBMP took almost 20 days to approve the application. I haven’t visited the BBMP or telecalled BBMP staff to expedite the application. I just submitted my application online and downloaded ekhata online. Absolutely no follow-up is required
  • If you want assistance filling out the ekhata application, visit the nearest Bangalore-one center. They assist in filling out the application at a nominal fee of around Rs. 250. Don’t visit BBMP to fill out the application or expedite the application because they don’t encourage that

For example:

  • If you visit the BBMP to fill out the application, they will redirect you to Bangalore-one center
  • For one of my other clients, we filled out the application online and I was expecting the ekhata in 1–2 days but ekhata was not ready even after a week hence I took the printout of acknowledgment and walked into BBMP to expedite the application. BBMP was not bothered to look at the acknowledgment and they don’t collect any documents offline to process or expedite the application.

My suggestion is to submit an application online and wait a few days to download the ekhata online. Don’t waste your time visiting the BBMP unless there is a critical issue with your application.

For consultation, please write to us pgnproperties@gmail.com or Whatsapp to +91-97424-79020

Thank you for reading…

Categories
ekhata

How to Download BBMP e-Khata Online After Approval

Once your BBMP e-Khata application is approved, the status will be updated as “Approved”. Refer to the status update in below image

Now, you can proceed to download the document by following these simple steps:

Step 1: Visit the BBMP e-Khata Download Page
Go to the official BBMP e-Khata download page: BBMP e-Khata Download

Step 2: Enter Your ePID Number
Enter your 10-digit ePID number in the provided field and click on Search. Refer to the below screenshot

Step 3: Pay the Download Fee
A pop-up will appear prompting you to pay a fee of ₹125. Click OK to proceed with the payment via UPI or other available options. Refer to the below screenshot

Pay the download fee of Rs. 125

Step 4: Access the Document
Once the payment is successful, you can open the downloaded e-Khata document. Please note that the document is password-protected. Use your ePID number as the password to open it. Refer to the below screenshot

ekhata password protected

Step 5: Download the e-Khata PDF
After unlocking the document, click on the Download icon to save it as a PDF. We highligted the download icon in below image for your reference

ekhata download symbol

This completes the procedure to download the BBMP e-khata


For consultation, contact us at:
📧 pgnproperties@gmail.com
📱 WhatsApp: +91-97424-79020