If your ekhata is non-transactable on Kaveri online services, it’s likely because it hasn’t been verified. Here’s an explanation of why this happens and how you can resolve it.
WHY IS EKHATA NON-TRANSACTABLE?
The primary reason for this issue is that your ekhata is unverified. When an ekhata is not verified, it cannot be used for transactions, including property registration at the sub-registrar’s office. Below is an example of the non-transactable status page for reference

HOW TO RESOLVE
To resolve this, you need to verify your ekhata. Let me share a similar experience I had with one of my clients:
CASE STUDY: A CLIENT’S EXPERIENCE
One of my clients urgently needed an ekhata for property registration. He logged into the eAasthi website to apply for an eKhata. During the application process, there’s an important decision to make:
- Option 1: Select “Yes”
By selecting “Yes” you request a Verified eKhata, which takes 2–3 days to process and is valid for property registration at sub-registrar office
- Option 2: Select “No”
By selecting “No,” you get an unverified eKhata instantly, but it cannot be used for property registration
Since my client needed the ekhata immediately, he selected “No.” Below is an image highlighting the “No” option for reference

My client downloaded the unverified ekhata immediately, unaware that this was unable to use for property registration

THE PROBLEM WITH AN UNVERIFIED EKHATA
My client attempted to use eKhata for property registration on the Kaveri Online Services portal. However, he encountered an error message
“THE PROPERTY IS AVAILABLE BUT NON-TRANSACTABLE.” Refer to the image below.

Initially, he thought it might be a technical issue and tried logging in again to refill the application. Despite multiple attempts, the problem persisted
POTENTIAL REASONS FOR NON-TRANSACTABLE STATUS
After seeking assistance, we discovered these common causes:
- ekhata application not properly uploaded or verified by ARO
- Legal dispute on the property
- Property tax not paid
- Data Mismatch: ePID entered in Kaveri must match with ePID in ekhata
In my client’s case, there were no legal disputes, tax were up to date, and the ePID was correct. Upon closer inspection, we found the issue: “UPLOAD EC” was pending in the eAasthi account. See the highlighted section in the image below.

HOW WE RESOLVED IT
- Applied for the Latest EC: We obtained the latest Encumbrance Certificate (EC) and uploaded it to the eAasthi portal.
- Verification: Within two days, the ekhata was verified. Below is an image highlighting the “Yes” option in the application, indicating a verified status and ready for registration

- Registration: Once verified, we logged into Kaveri portal, entered the ePID number, and successfully completed the property registration without encountering the non-transactable issue. See the transactable image below for reference

CONCLUSION
The key to resolving the non-transactable issue is ensuring your ekhata is verified. Always select “Yes” in your eAasthi application if you plan to use the ekhata for property registration.
By following these steps, you can avoid unnecessary delays and ensure smooth property registration process.
Thank you for reading…
For consultation, please write to us pgnproperties@gmail.com or Whatsapp to +91-97424-79020